Frequently Asked Questions

Common Questions

What age should I start learning music?

There’s no perfect age to start learning music! Whether you’re 5 or 50, the best time to start is now. We offer lessons tailored for young beginners as well as adults. For younger kids (ages 5+), our lessons are fun and engaging, helping them develop a strong foundation. Adults can also start or return to music, and we’ve seen incredible progress from students of all ages. It’s never too late or too early to begin your musical journey!

What instruments do you teach?

We currently specialise in piano lessons but will expand to other instruments as our school grows.

Do you offer trial lessons?

Yes, we offer a 30-minute trial lesson for just $25. This is a great way to experience our teaching style and discuss your musical goals with a teacher. Book a trial lesson here.

Where is True Note Studios located?

Our main studio is located in St Peters, Sydney. We also offer at-home lessons around Inner Sydney, as well as online lessons, allowing students to learn from anywhere.

Trial Lessons

What is a trial lesson?

A trial lesson is a one-time, 30-minute session that allows new students to experience our teaching style and meet the instructor before committing to regular lessons. It's a great opportunity to see if our studio is the right fit for you or your child.

How much does a trial lesson cost?

Our trial lessons are offered at a special rate of $25 for a 30-minute session.

How do I book a trial lesson?

You can easily book a trial lesson by clicking "Book a Lesson" on our website. Simply select "Trial Lesson" from the options and choose a time that suits you. You can also contact us directly via phone or email to schedule your session.

Can I have a trial lesson at home or online?

Yes, you can choose to have your trial lesson in-studio, at-home, or online—whichever format is most convenient for you.

What should I expect during the trial lesson?

During the trial lesson, you'll meet your instructor, discuss your musical interests and goals, and get a feel for our teaching approach. You'll also have the chance to start learning and playing right away!

What if I need to cancel or reschedule my trial lesson?

If you need to cancel or reschedule, please provide at least 24 hours' notice. We'll be happy to find a new time that works for you.

Group Lessons

What age should I start learning music?

Yes, group lessons are highly effective and have been proven to enhance learning in music education. They create a collaborative environment where students inspire and motivate each other. Group settings promote teamwork, listening skills, and confidence as students perform together. To find out more about why group lessons are so amazing, click here.

How many students are in a group lesson?

Our group lessons typically have between 3 to 5 students. This size ensures that each student receives individual attention while also benefiting from the dynamics of a group setting.

What are the benefits of group lessons compared to private lessons?

Group lessons offer a social learning experience where students can learn from one another. They help develop ensemble skills, foster friendships, and often make learning more enjoyable. Additionally, group lessons are a cost-effective option.

Can beginners join group lessons?

Absolutely! Group lessons are a great way for beginners to start their musical journey. Learning alongside peers can boost confidence and make the introduction to music fun and engaging.

What if my child is shy or reserved?

Our instructors are experienced in creating a welcoming and supportive environment. Group lessons can help shy students come out of their shell by building confidence through shared experiences.

Private Lessons

What is the advantage of taking private lessons?

Private lessons offer one-on-one instruction tailored specifically to the student's individual needs, goals, and learning pace. This personalised attention can accelerate learning and focus on specific areas of interest. Private lessons are perfect for students preparing for exams or performances.

Are private lessons suitable for adults?

Definitely. We welcome adult students of all levels, from complete beginners to those revisiting music after a break.

Can I choose what music I want to learn in private lessons?

Yes! Our instructors are happy to incorporate your musical preferences into the lessons, whether you're interested in classical pieces, pop songs, jazz, or any other genre.

Buddy Lessons

What are buddy lessons?

Buddy lessons are semi-private sessions for two to three students, such as siblings or friends, who wish to learn together. Each student receives individual attention while enjoying the social aspects of learning with a buddy.

How do buddy lessons differ from group lessons?

Buddy lessons have fewer students than group lessons, allowing for more personalised instruction while still benefiting from collaborative learning.

Can students at different skill levels take buddy lessons together?

Buddy lessons work best with Yes, our instructors tailor the lessons to accommodate varying skill levels, ensuring each student is appropriately challenged and engaged.

Online Lessons

Are online lessons effective?

Absolutely! Online lessons are an excellent way to learn music and have been proven to be just as effective as in-person lessons. They offer flexibility and convenience without compromising the quality of instruction. Our teachers use interactive tools and personalized teaching methods to ensure engaging and productive sessions. To find out more about why online lessons are so amazing, click here.

How do online music lessons work?

Online lessons are conducted over Zoom. You'll receive live, interactive instruction from our teachers in real-time, just as you would in person.

What equipment do I need for online lessons?

You'll need a reliable internet connection, a computer or tablet with a camera and microphone, and your instrument. We'll guide you through the simple setup process.

What if I experience technical difficulties during an online lesson?

If technical issues arise, we'll work with you to resolve them quickly. If necessary, we'll reschedule the lesson at no additional cost.

Booking & Scheduling

How do I book a lesson or trial session?

You can easily book a lesson or trial session by clicking "Book a Lesson" or by contacting us directly via phone or email.

What is your lesson schedule?

Our lessons align with the NSW school terms, including the two-week holiday periods after each term (excluding the summer holidays after Term 4). We offer lessons 7 days a week, with various time slots available.

How far in advance should I book lessons?

To secure your preferred time slot, we suggest booking at least a week in advance. For term bookings, it's best to reserve your spot before the term begins.

Cancellation and Rescheduling

What is your cancellation policy?

Lessons can be cancelled with at least 24 hours' notice. This allows us to offer the time slot to other students and manage our schedules effectively.

How do makeup credits work for missed lessons?

Makeup credits are allocated based on the number of lessons you've booked in a Term Period:

1-4 lessons: 1 reschedule allowed
5-8 lessons: 2 reschedules allowed
9+ lessons: 3 reschedules allowed

What if I miss a lesson without giving 24 hours' notice?

If a teacher is unavailable, we'll make every effort to reschedule the lesson at a convenient time. If rescheduling isn't possible, you'll receive a lesson credit towards future bookings.

How are teacher cancellations handled?

We do not offer refunds if you decide to stop lessons partway through a term. However, in some circumstances, we may make exceptions. Please contact us to discuss your situation.